At the counter
Nobody walks to the machine.
Faxes arrive in the app while the counter stays open, so a resident is not waiting on a walk down the hall.
FaxDirect for public sector
Keep the fax number. Lose the fax machine.
Municipalities, school boards and health units still receive faxes from agencies that will not change. FaxDirect takes the paper out of your side of it.
Operations
Built for an office the public can walk into
An inbox each unit works from
Members are assigned to the inboxes they work in, so clerks, planning and records are not sharing one pile.
Find it by resident, address or file number
AI content search reads the words on the page, so finding one does not depend on who received it or where they saved it.
Send it to the right desk without retyping
Forward a document to another number with your note attached, and the record goes with it.
A record of every transmission
A signed receipt for every page, timestamped, with what the receiving device acknowledged.
Every view and download, on the record
Written to a log you can export when a request asks who saw a document, and when.
Held in the region you choose
Canadian residency, chosen at provisioning and written into your service agreement.
In records
Found before the deadline.
AI content search finds a fax by a resident name, an address or a file number — across the whole mailbox, downloaded or not.
What a freedom-of-information request asks you to produce.
See the controls behind each of these →- Every fax naming that person, address or file
- When it arrived, and from which number
- What the receiving device acknowledged
- Who opened, exported or deleted it
- Where the document is stored, in writing
- A signed receipt for every page, exportable
Public services do not wait for paper.
- Free standard number porting
- Unlimited sent and received pages
- Cancel from account settings, any time