Matter-based routing
Route inbound documents by number or sender so they arrive against the right matter rather than a general inbox.
Legal
Every filing and client document, delivered with proof
When a document has to be demonstrably received by a deadline, "we sent it" is not enough. Faxdirect records what was transmitted, when, and what the receiving device acknowledged.
Practice workflow
Organized by matter, evidenced by default
Delivery evidence for the file
A timestamped record of each transmission stage plus the receiving device acknowledgement, exportable as a PDF.
Searchable archive
Find any transmission by number, date, recipient or the text on the page, years after the fact.
Role permissions
Restrict who can view, export or delete. Confidentiality walls are enforced by access scope, not convention.
Retention policy
Hold documents for the period your regulator requires, with an immutable option where destruction must be provably deferred.
Email and DMS workflows
Send from the mail client staff already use, and push documents into your document-management system through the API.
Evidence
What a delivery receipt actually contains
Not a screenshot. A structured record you can produce if the other side disputes receipt.
| Transmission ID | TX-4471-9C |
|---|---|
| Destination | (416) 555-0142 |
| Pages transmitted | 4 of 4 |
| Started | 09:41:02 |
| Confirmed | 09:42:03 |
| Remote identifier | HARBOUR LEGAL |
| Result | Delivered — acknowledged by receiver |
- Uploaded Document received and validated 09:41:02
- Encrypted Stored in your selected region 09:41:02
- Dialling Route selected, carrier engaged 09:41:05
- Connected Handshake complete at 14.4 kbps 09:41:19
- Transmitting Page 3 of 4 09:41:44
- Delivered Confirmed by the receiving device 09:42:03
- Receipt available Signed record written to the audit log 09:42:04
Filing deadlines do not move. Neither should your fax.
Start on a self-service plan today, or talk to us about firm-wide rollout with matter routing and retention policy.
- Free standard number porting
- Combined sent and received pages
- Cancel from account settings, any time