Secure online fax.
Smarter workflows.

Send, receive and search your faxes from one desktop app, with a signed receipt for every page.

  • No credit card for the trial
  • Free number porting
  • Cancel from account settings
Scroll
Data residencyCanada or the United States
PHIPA controlsOntario health privacy
HIPAA controlsFor covered entities
PIPEDACanadian privacy law

The desktop app

Your whole fax history, in one window

Recorded in the app: a fax arrives and opens

Delivered to your inbox

Faxes arrive on their own — nothing to refresh.

Background sync

Checks every 30 seconds and signs itself in.

Grouped by day

Unread stays bold, sorted by the day it arrived.

Large mailboxes open instantly

Loads as you scroll — thousands of records, no wait.

How a fax moves

Every transmission is observable, start to finish

  • Per-stage timestampsUpload, dialling, handshake, every page, acknowledgement.
  • Honest failure reportingThe cause the carrier reported, not a generic error.
  • Retained with the documentReceipt stored with the fax, exportable as an audit record.
audit · TX-4468-2APage 1 of 4
UploadedDocument received and validated
EncryptedStored in your selected region
DiallingRoute selected, carrier engaged
ConnectedHandshake complete at 14.4 kbps
TransmittingEach page confirmed as it lands
DeliveredConfirmed by the receiving device
Receipt availableSigned record written to the audit log
DeliveredReceipt archivedRegion: Canada
FaxDirect · Delivery receipt
Transmission
TX-4468-2A
Destination
(416) 555-0142
Remote ID
HARBOUR LEGAL
Pages
4 of 4 transmitted
Started
09:41:02
Confirmed
09:42:03
Result
Delivered — acknowledged by receiver

Features

Built for the front desk, not the IT closet

A front-desk administrator reading a received fax in FaxDirect while holding the printed copy

AI content search

Search by medication, patient or claim number.

Caller ID search

Find faxes by sender name or number.

Fax from pharmacy software

Send straight from Fillware, Kroll and more.

Comment and reply

Annotate and reply in one click.

Comment and forward

Forward with your note; the chain stays archived.

Scan and attach

Scanner, printer, PDFs, Office files and images.

Resend or forward a sent fax

One click from the Sent folder.

Audio notifications

A tone when a fax arrives — no screen-watching.

Data residency

Your documents stay in the country you pick

Canada

For organizations with PHIPA, PIPEDA or provincial public-sector obligations.

DocumentsMetadataBackupsSearch indexAudit log

United States

For organizations operating under HIPAA or state privacy law.

DocumentsMetadataBackupsSearch indexAudit log

Both, kept separate

Run separate accounts on each side of the border, each pinned to its own region, under one commercial relationship.

One agreementTwo regionsNo cross-border copies

Pricing

Three plans. All unlimited.

Annual = 1 month free

Organization

Family practice Specialist clinics Walk-in Diagnostic

Offices that fax every day and need the record afterwards. Unlimited sending and receiving, with a receipt for every page.

C$ 20 /month

or C$220/year — 1 month free

Unlimited
sending and receiving

Includes EMR connection

  • EMR connection — faxes land against the patient record
  • Shared clinical inbox with assignment and notes
  • Delivery receipt for every transmission
  • Searchable archive, including the text on the page
Start on Organization
Most chosen

HIPAA

Legal Finance Dental Physiotherapy Psychology

Clinics, pharmacies and anyone handling health information who needs the controls those regimes call for.

C$ 50 /month

or C$550/year — 1 month free

Unlimited
sending and receiving
  • Shared team inbox with assignment and notes
  • Delivery receipt for every transmission
  • Retention controls and audit-log export
  • Data residency you choose
Start on HIPAA

Marketing

Pharmacy Dental Veterinary Wholesale

Broadcast senders. For offices that send the same document to a list — notices, recalls, price lists, appointment reminders.

C$ 150 /month

or C$1,650/year — 1 month free

Unlimited
sending and receiving
  • Everything in HIPAA, plus:
  • Broadcast to a recipient list from a single send
  • Per-recipient delivery status on one page
  • Automatic retry, with a failure list you can act on
  • Scheduled sends outside business hours
Start on Marketing

Unlimited means unlimited: we do not meter pages and there is no overage charge on any plan. Fair use is 2,000 combined pages a month — past that we will call you about a dedicated plan rather than send you a bill.

Start sending in the time it takes to read this page

  • Free standard number porting
  • Unlimited sent and received pages
  • Cancel from account settings, any time