Numbers and porting
Keep your number —
or choose a better one
Check availability and portability before you commit to anything, then migrate without interrupting a single inbound fax.
Enter a full number to test portability, or an area code to see availability.
- Free standard porting on every plan
- Both services stay live until you are satisfied
- The number stays yours — released free if you leave
How a port runs
Two weeks, one routing change, nothing missed
- Day 0Portability confirmed
We verify the number with your current carrier before anything is signed.
- Day 1Paperwork signed
A letter of authorization and a recent bill. That is usually the whole package.
- Day 2–7Parallel testing
Both services run live and we forward inbound faxes to you throughout.
- Day 7–14Cutover
Minutes, scheduled at a time you pick, with a rollback path ready.
- OngoingMonitoring
We watch the first weeks of traffic and flag anything that looks off.
Numbers
What you can get, and what it costs
Local numbers
Rate centres across Canada and the U.S. One is included on every plan.
Toll-free numbers
For offices whose senders are spread across regions.
Vanity numbers
A memorable toll-free number, subject to availability.
Porting an existing number
Bring an existing number across. Expedited coordination available.
The number is yours. If you leave we release it free, no retention call.
Inbound faxes forward to your existing line throughout the migration.
Cutover scheduled with you, outside business hours if that suits.
Porting
What people ask before starting a port
How long does a port take?
Typically one to two weeks from signed paperwork, depending on how quickly the losing carrier responds. We give you a written timeline once portability is confirmed, and we tell you immediately if the carrier pushes the date.
Will we miss faxes during the move?
No. Both services run in parallel and we forward inbound faxes to you throughout. The cutover itself is a routing change measured in minutes, scheduled at a time you pick.
What do you need from us?
A letter of authorization and a recent bill from your current carrier showing the number and the account holder. That is usually the whole package.
Can we port away later?
Yes, at no charge. We will not hold the number, add a release fee, or require a retention call first.
Send us the number and we will check it today
- Free standard number porting
- Unlimited sent and received pages
- Cancel from account settings, any time